Course Overview

In this course, you will build real confidence in e-commerce and online business with examples that mirror real work and highlight common mistakes to avoid. Introduction to E Commerce and Online Business In the contemporary era digital technology has. By the end, you will feel ready to apply what you learned and keep improving with practice.

Topic of the course

Learning Outcomes
  • It guides salespeople through steps to identify prospects, understand needs, present solutions, and close deals effectively.
  • It now emphasizes consultative, solution-based approaches, leveraging technology like CRM, AI, and virtual meetings to build personalized relationships.
  • It ensures customer satisfaction, encourages referrals, and opens opportunities for cross-selling and upselling, enhancing lifetime value.
  • Unresponsive prospects, competition, complex decision-making, and internal misalignments—overcome with resilience, preparation, and technology.
Knowledge & Skills You Will Learn
  • Business Contemporary
  • Business Models
  • Contemporary Era
  • E-commerce Online
  • Era Digital
  • Online Business
What You Will Get
Shareable Certificate

A verified certificate you can showcase on LinkedIn and other social platforms to highlight your achievement.

Digital Certificate (PDF)

A downloadable PDF available in your student dashboard, accessible anytime for easy use and sharing.

Printed Certificate

A physical copy of your certificate delivered to your provided address. Printing and delivery charges apply separately.

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Learner Reviews & Feedback
  • 4
    • 5 stars
      83.78%
    • 4 stars
      10.81%
    • 3 stars
      2.16%
    • 2 stars
      1.62%
    • 1 stars
      1.62%
  • 1 Total Reviews
4

Mei Surymaara

I didn’t expect to learn this much on e-commerce and online business. it kept me engaged the whole time, and i could apply it immediately. A quick checklist would be a nice addition. One of the better courses in this area.

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