Course Overview

This course breaks down the core ideas of online and mobile banking by turning key concepts into repeatable steps you can use immediately. Introduction The Evolution of Online and Mobile Banking In the past decades banking has. By the end, you will feel ready to apply what you learned and keep improving with practice.

Topic of the course

Learning Outcomes
  • It guides salespeople through steps to identify prospects, understand needs, present solutions, and close deals effectively.
  • It now emphasizes consultative, solution-based approaches, leveraging technology like CRM, AI, and virtual meetings to build personalized relationships.
  • It ensures customer satisfaction, encourages referrals, and opens opportunities for cross-selling and upselling, enhancing lifetime value.
  • Unresponsive prospects, competition, complex decision-making, and internal misalignments—overcome with resilience, preparation, and technology.
Knowledge & Skills You Will Learn
  • Banking Past
  • Evolution Online
  • Financial Services
  • Mobile Banking
  • Online Mobile
  • Past Decades
What You Will Get
Shareable Certificate

A verified certificate you can showcase on LinkedIn and other social platforms to highlight your achievement.

Digital Certificate (PDF)

A downloadable PDF available in your student dashboard, accessible anytime for easy use and sharing.

Printed Certificate

A physical copy of your certificate delivered to your provided address. Printing and delivery charges apply separately.

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Learner Reviews & Feedback
  • 4
    • 5 stars
      83.78%
    • 4 stars
      10.81%
    • 3 stars
      2.16%
    • 2 stars
      1.62%
    • 1 stars
      1.62%
  • 1 Total Reviews
4

Felix Silvclaires

Clear, helpful, and easy to follow on online and mobile banking. the examples felt realistic, and i took notes the whole way. It feels practical, not just theory.

Online and Mobile Banking
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